Privacy policy
Last Updated: September 17, 2026
At Yesmama, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop from yesmama.pk.
Information We Collect
When you place an order, create an account, contact us, or use our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction information
- Device, browser, IP address, and website usage information
We do not directly store sensitive payment credentials such as card details. Payments may be processed through available payment methods or third-party payment providers.
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Contact you regarding your order
- Provide customer support
- Manage returns, exchanges, or refunds
- Prevent fraud and protect our website
- Improve our products, services, and website experience
- Send promotional messages or offers where permitted
You may unsubscribe from marketing communications at any time.
Shopify and Third-Party Services
Our online store is powered by Shopify. Shopify and other trusted service providers may process certain information necessary to operate our store.
We may also share limited information with service providers such as:
- Courier and delivery companies
- Payment service providers
- Email, SMS, or WhatsApp communication services
- Website analytics and advertising platforms
- Technology and hosting providers
We only share information where reasonably necessary to provide our services, operate the website, or comply with legal requirements.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, maintain shopping sessions, understand website usage, improve performance, and support advertising or analytics.
You can manage or disable cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.
Data Retention
We retain personal information only for as long as reasonably necessary to process orders, provide customer service, maintain business and accounting records, prevent fraud, and meet applicable legal obligations.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to any information we are required to retain for legitimate business or legal purposes.
You may also request to stop receiving promotional communications from us.
Children's Privacy
Our website is intended for customers purchasing children's clothing and is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.
International Processing
Some of our technology, hosting, Shopify, analytics, communication, or other service providers may process information outside Pakistan.
By using our website, you acknowledge that your information may be processed through such service providers where necessary to operate our store.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised "Last Updated" date.
Contact Us
For privacy-related questions or requests, please contact us through the contact details provided on yesmama.pk.
Yesmama
Hyderabad, Sindh, Pakistan
Website: yesmama.pk